Returns & Refunds

Friends, surrounding you with beauty and abundance is why we do what we do! 


We are committed to sharing extraordinary seeds as well as the skills and inspiration to grow gorgeous gardens together! If you are experiencing disappointing germination or are otherwise dissatisfied, we will joyfully provide you with a replacement or refund as well as guidance and resources to be more successful in the future. 


We are able to accept returns or exchange unused gardening supplies but not seed packets, since they may have been exposed to conditions such as moisture, extreme temperatures, or physical damage which may impact the germination rate.


Thank you for your understanding and don’t hesitate to reach out if you have any questions! Please reach out to Fruition’s amazing Community Connections Coordinator at Feel free to also call the farm (585.374.8903). When you reach out, please share:


  • The name and email address connected to your account
  • The product that you are experiencing difficulty with
  • Some of the details surrounding your difficulty.
  • Share any & all photos! They’re a thousand words, it’s true.


Your abundance is our greatest joy and we’re all in this together, Friends. Thanks for growing with us!


Sow Seeds & Sing Songs,


& the whole Fruition Crew