Friends, surrounding you with beauty and abundance is why we do what we do!
We are committed to sharing extraordinary seeds and trees as well as the skills and inspiration to grow gorgeous gardens and orchards together! If you are experiencing disappointing germination or are otherwise dissatisfied, we will joyfully provide you with a replacement or refund as well as guidance and resources to be more successful in the future. Due to credit card payment processor limitations, refunds can only be shared for orders placed within 180 days. For orders older than 180 days that require a refund, a store credit will be issued.
Please reach out to Fruition’s amazing Community Care Coordinator at firstname.lastname@example.org
When you reach out, please share:
- The name and email address connected to your account
- The product that you are experiencing difficulty with
- Some of the details surrounding your difficulty
- Share any & all photos! They’re a thousand words, it’s true.
A note on returns: We are able to accept returns on unused gardening supplies and gear, but not unwanted/unused seeds, since they may have been exposed to conditions such as moisture, extreme temperatures, or physical damage which may impact the germination rate.
To return unused gardening supplies or gear, please reach out to email@example.com for return instructions. Item refunds will be processed upon arrival and will include the item price (but not original shipping or customer-paid return shipping).
Thank you for your understanding and don’t hesitate to reach out if you have any questions!
Your abundance is our greatest joy and we’re all in this together, Friends. Thanks for growing with us!